Skip to main content

Inviting by email

Email invites are the simplest way to add one person, and they work on every plan. For a whole staff team that already has roles in your Discord, staff access through Discord is less work.

You need Members set to Invite or higher.

Sending an invite​

  1. Open Members and press Invite member.
  2. Enter their Email.
  3. Pick their Roles. At least one is required; it starts on Member.
  4. Optionally change Invitation expires in (days), anywhere from 1 to 30 (7 by default).
  5. Press Send invitation.

They get an email with a link. You can only give roles whose access you have yourself.

Use the email address of their Qbox account

The invite can only be accepted by an account with the same email address, and it has to be verified. If they sign in with Discord or Google, that is the email address of their Discord or Google account. When in doubt, ask them which address they use.

What the invited person does​

  1. They open the link from the email.
  2. If they have no Qbox account yet, they can create one right there with Create account and join. If they do, they press Sign in to accept the invite.
  3. They see which roles they will get under You will join with, and press Accept invitation (or Decline).

They land in your organization straight away, and can sign in to your Grafana if their roles include Logging.

Managing invitations​

Pending and past invites are listed in the Invitations card on the Members page, with a status of Pending, Expired, Accepted, Declined or Revoked. Each has a menu with:

  • Copy invite link, to send the link yourself, for example in a Discord DM.
  • Resend, to send the email again.
  • Revoke, to cancel it. The link stops working.

Only the owner sees the email address of an invite. Everyone else sees Private invitation.

Removing someone​

On the Members page, open their menu and choose Remove from organization. They lose access to the dashboard right away and to your Grafana within about 5 minutes. Members can also leave on their own with Leave organization. The owner cannot leave; transfer ownership first.

Troubleshooting​

"Wrong account" They are signed in with an account whose email differs from the one you invited. They can press Sign out and use another account, or you can revoke the invite and send a new one to the right address.

"Invitation expired" Press Resend or send a new invite.

"Invitation not found" or "Invitation revoked" The invite was cancelled or never existed. Send a new one.